Connected Health Pty Ltd is an Australian company incorporated as a partially owned subsidiary of UK company Connected Tech Group to promote and further enhance Patient Connect and Staff Connect, its well established patient engagement and staff engagement software products, for use in Asia Pacific Healthcare markets. The care delivery constraints imposed by COVID-19 have clearly demonstrated the value delivered by our technology in maintaining and improving quality of care in these difficult times, and will continue to remain the case as we slowly move towards a post-pandemic world.
Patient Connect is widely used in UK and Ireland acute and primary care sectors to simplify and improve communication between provider and patient thereby improving outcomes whilst lowering the cost of care delivery. This is achieved through better patient education to increase knowledge, automating administrative tasks in a “patient engagement journey” and sharing of information and reminders relevant to an active episode of care with patient and selected family members. Patient survey and feedback capabilities are also invaluable aids to monitor organisational performance against safety and quality guidelines.
Staff Connect uses the same underlying functionality to improve communication between an organisation and its staff. It enables the organisation to actively show staff that their wellbeing and welfare is valued, their views are being listened to and ensures all staff are kept informed and updated with information relevant to their role and personal safety. The use of the staff portal at the core of Staff Connect significantly improves communication immediacy and effectiveness as well as cutting the cost. As we move towards a post COVID-19 world communications tools such as Staff Connect will have established themselves as core business technology to both maintain staff motivation and morale, and support healthcare delivery.
As a local software development motivated by the Commonwealth Government Healthcare Home initiative Connected Health added a new feature called Active Care Manager to provide Coordination of Care delivery by a Multi-disciplinary Care Team based on a patient’s defined care plan. Active Care Manager combines functionality available in Patient Connect and Staff Connect to provide Care Team workflow and communication capabilities that do not replace, but enhance and build on existing patient management and clinical systems to provide administrative support for current clinical practice by ensuring planned activities and interventions occur when needed.
What we do
With a tried and tested platform built for healthcare experts, by healthcare experts, we enable our clients to engage in new ways with staff, patients and the public.
Our technology has been designed to assist patients, clients and providers in all forms of care including primary care, specialist care, mental health, acute care, aged care, child protection and children in need.
Transforming care
Improve quality, efficiency and safety by connecting people with the information they need to make better decisions.
Our innovative products offer a completely unique toolkit for continually monitoring safety and quality, understanding and improving patient experience, and unlocking the potential from your workforce.
We have an outstanding track record of listening to service users and turning their feedback into positive change for health and care organisations. We are driven by results and we take pride in the value we add.
